Sign in and join your organization
Accept a colleague's invitation, make your Bilby account, and open your organization's chats and vaults.
3 min read · Updated 31 Oct 2026
Before you begin
How joining works
The invitation link opens Bilby on your invitation. New to Bilby, you make an account from there; already have one, you sign in. Either way you come back to the invitation to accept it.
Dana Lim invited you to join Acme Research
Joining adds Acme Research to your organizations. Nothing else in your account changes.
Step 1: Open the invitation
In the email, press Accept invitation. Bilby opens your invitation: who invited you, the organization, your role and when the invitation expires. Invitations last 7 days.
Step 2: Make your account, or sign in
New to Bilby? Press Create an account to join. Type your name and choose a password; the email address is the one the invitation was sent to. Then press Sign up. You can also use a Continue with button, such as Continue with Google, with that same address.
Because you came from the invitation link, Bilby already knows the address is yours. There's no confirmation email to wait for.
Already have a Bilby account? Press I already have an account and sign in with the address the invitation was sent to.
Step 3: Accept
Back on your invitation, press Accept. Bilby opens your new organization and says who invited you. Vaults shared with the whole organization appear under Vaults in the sidebar.
Not ready yet? Not now keeps the invitation waiting under Invitations, in the menu that opens from your organization's name at the top of the sidebar. Decline turns it down, and the person who invited you would have to invite you again.
Tip
Belong to more than one organization? Press your organization's name at the top of the sidebar. The menu lists your organizations with a tick on the one you're in. Pick another to switch.
Sign in next time
Go to pulse.bilby.ai and sign in with your email and password, or with the same Continue with button you used before. Forgot your password? Press Forgot password?, type your email address, and press Send reset link. The email's link lets you choose a new one.
If the invitation doesn't work
| What Bilby says | What to do |
|---|---|
| This invitation is for another account | You're signed in with a different address. Press Sign out and switch account, then sign in with the address the invitation was sent to. |
| Verify your email to join | Press Send verification email, open the link in the email, then press I've verified my email. |
| This invitation has expired | Invitations last 7 days. Ask the person who invited you to send a new one. |
| This invitation was withdrawn | Ask an owner or admin of the organization for a new invitation. |
| Invitation already accepted | You're already in. Press Open Acme Research, with your organization's name. |
Note
Did the Bilby team give you an access code instead of an invitation? Open pulse.bilby.ai/join, type it under Access code and press Start trial. When the code belongs to your team's organization, the page says which one, such as "You'll join Acme Research."
Try it in Bilby
Sign in, then check which organization you're in.
Your organization's name is at the top of the sidebar. It opens in a new tab, so this guide stays here.