Ask your first question
Ask Bilby a question in your own words, watch it research, and read an answer that shows where its points came from.
3 min read · Updated 31 Oct 2026
Before you begin
How Bilby answers
Bilby works like an analyst. It searches and reads before it writes, says what it's doing as it goes, and names the sources behind what it writes.
Companies that handle personal data for others now have duties of their own. pdp.gov.my A data breach has to be reported to the regulator, and many companies must name a data protection officer. pdp.gov.my +1
4Type @ for tools or / for commands
Step 1: Start a chat
When you sign in, Bilby opens on Explore, with the question box ready. Already in a chat? Press New chat at the top of the sidebar.
Step 2: Type your question and send it
Write it the way you'd ask a colleague, and press Enter. To start a new line instead, press Shift and Enter together.
Say what you need: the country, the period, and what you'll use the answer for. Bilby does more with a full question than with a few words.
| Instead of | Try |
|---|---|
| PDPA | What changed in Malaysia's Personal Data Protection Act this year, and what do companies have to do by when? |
| chip export rules | Which semiconductor export controls changed in Asia in the last six months, and which companies do they affect? |
| bank AI guidance | Summarise Hong Kong's newest guidance on AI in banking, and what it asks of compliance teams. |
Tip
Rather say it? Press Start voice input, the microphone in the question box, and speak your question.
Step 3: Watch Bilby work
While Bilby works, the line above the answer reads Working and lists what it's doing, such as the searches it runs. A big question can take a minute or two. You don't have to wait: you can leave the chat, and the answer is there when you come back.
If your question could mean several things, Bilby may first ask you a few questions with choices. Pick the answers that fit, or type your own.
When Bilby finishes, the line reads, for example, "Worked for 1 minute 4 seconds." Press it to see every step Bilby took.
Step 4: Read the answer and its sources
After a point, a small chip names its source. Point at a chip to read the passage Bilby used, with a link to the original. See Read the sources.
Note
Under the question box, Bilby reminds you: "Bilby AI can make mistakes. Please check important info." Check the source behind anything you'll rely on.
Step 5: Keep going
Under the answer, Follow-ups suggests questions to ask next. Press one to send it, or type your own in the question box. See Follow up on an answer.
Good to know
- Effort. Next to the send button, Auto sets how hard Bilby thinks. You can choose Low, Medium, High or Max instead. Auto suits most questions.
- Agent. The question box shows which of your organization's agents will answer. If there's more than one, pick another before you send: the agent is fixed once the chat starts.
- A question from a link. When a link types a question in for you, like Open in Bilby on these pages, Bilby opens in the organization you used last. If you're in more than one, the question box shows Asking in and that organization's name. Press it to ask in another one; your question stays typed in.
- Your chats are yours. Nobody else in your organization can open them, unless you share one in a vault.
Try it in Bilby
Ask your first question. We've typed one in for you.
Change it to anything you like, then press Send.